Mission, Vision & Values

Metropolitan Bank monument sign

Our Mission

Metropolitan Bank is a locally owned, locally loaned community bank that provides a variety of core financial services to businesses, professionals, and individuals. We promise our customers immediate, direct access to our bank decision makers and deliver the finest personalized service in the industry. Metropolitan Bank has committed people and resources to enrich the communities where we live and work. Because trust is our most important commodity, we are focused on building and sustaining long-term generational relationships with our customers, our community, our employees, and our shareholders. In every transaction, We Revolve Around You.

Our Vision

We aspire to become the locally owned, independent community bank of choice for small and medium-sized businesses, professionals, and individuals in central Pennsylvania. We will combine steady growth, consistent earnings, and firm control of risk factors to provide safety for our depositors. Our people will be the difference in establishing consistency in earnings and enhanced shareholder value.
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man shaking hands with another man

Core Values

We trust our principles are clear to every customer from the moment you enter our facilities or speak to a Metropolitan Bank representative:

  • We value an uncompromising dedication to understanding and meeting our clients' financial needs.
  • We recognize and reward the contributions of our team members and believe that qualified, loyal, and committed professionals are our most valuable asset.
  • We practice prudent business planning and cost management strategies to ensure financial viability and responsible growth.
  • We embrace change and continually seek ways to provide quality, cost-effective services that meet or exceed our clients' expectations.
  • We seek to establish a relationship of trust and respect with our clients and value integrity as an organization and as individuals.
  • We are committed to providing the best possible service to our clients.
  • We will go above and beyond what is required to attract and retain cherished business relationships. Our goal is to build relationships. We Revolve Around You.